Customer Information Policy

1. Policy Overview

✅ Westside Market is committed to customer safety, transaction security, and building strong relationships.
✅ To ensure smooth transactions and accountability, customers must provide basic contact information for all purchases.

2. Required Customer Information

📌 Information Collected:
✅ Name
✅ Phone Number
✅ Email Address
✅ Physical Address 

📌 Proper Inquiry Protocol
❌ Do NOT ask: “May I have your name?”
✅ Instead, ask directly:

• “What is your name?”
• “What is your phone number?”
• “What is your email address?”
• "What is your address?"

🚨 This direct approach ensures efficiency and compliance with company policy.

3. Why We Collect This Information

📌 Security & Transaction Verification
✅ Customer information is primarily required to facilitate credit card approvals and maintain accurate transaction records.
✅ This ensures proper tracking and accountability in case of any disputes or issues.

📌 Enhancing Customer Relationships
✅ Having customer details allows us to communicate efficiently in case of an invoice mistake or transaction error.
✅ It helps us better understand our customers’ needs, leading to improved service and long-term relationships.

4. Commitment to Customer Loyalty

✅ At Westside Market, we go beyond individual transactions—we aim to build lasting connections.
✅ By implementing this policy, we prioritize both safety and meaningful engagement, ensuring a positive and reliable shopping experience for all customers.

Westside Market does not share customers or members informations with any outside companies for any kind of purpose.